Launching Secure Partner Portals with Azure

The need for partner portals. Digital finance companies increasingly rely on third‑party partners and affiliates to deliver services, whether it’s bill payment providers, top‑up agents or corporate customers using APIs. These partners need a secure place to access transaction data, view statements, manage configurations and interact with support. A custom portal that integrates seamlessly with core payment systems is the cornerstone of a successful ecosystem.

Why Azure. Diametric Software builds partner portals on top of Microsoft Azure because of its scalability, security features and compliance certifications. With Azure App Service, Azure SQL Database and Azure Active Directory B2C, we quickly deploy portals that are resilient and meet stringent data‑protection requirements. Using Azure API Management and secure networking, we expose only the necessary endpoints and control access granularly.

Key capabilities of our portal framework:

• Single sign‑on & multi-factor authentication – Partners log in using Azure AD or Microsoft Entra ID with SCA, ensuring compliance with PSD2 and Bank of Greece directives.
• Customizable dashboards – Partners can view transaction volumes, settlement status and analytics tailored to their role.
• Self‑service configuration – APIs, notification endpoints and billing details can be managed without manual intervention from your staff.
• Audit trails and logging – Every action is recorded, making regulatory audits simpler and more transparent.
• Bilingual support – Portals are available in Greek and English, supporting your local agent network in Greece while serving international partners.

Case study. A Greek payments company leveraged our portal framework to launch its merchant settlement and partner management platform. Previously, partners had to email spreadsheets to reconcile transactions and chase invoices. With our portal, partners self‑serve: they download detailed reports, file support tickets, adjust settlement bank details and track payment status. Within three months, support tickets decreased by 35%, and partners reported higher satisfaction.

How TORA benefits. As TORA expands its services beyond OPAP agents into new merchants and billers, a secure partner portal will ease collaboration. Imagine inviting a new utility provider into the TORA ecosystem: with our portal, they can onboard via a secure link, upload integration details and start processing payments within days. Meanwhile, TORA’s team maintains oversight through consolidated dashboards. Our Athens hub ensures that Greek‑language support and local compliance considerations are built in from day one.

Ready to build? Contact us to discuss launching a partner portal that grows with your business. Visit our contact page to get started.